We are excited to announce a new Twitch Support-A-Streamer campaign! A familiar frosty friend with purple accessories is making its debut, just in time for the Starlight Celebration in-game event on Monday, December 16!
Players will be able to obtain the Snowstreamer mount, along with 50 aetheryte tickets, by purchasing or gifting three Twitch subscriptions while watching eligible FFXIV channels during the Starlight Celebration campaign period.
Campaign Duration
From Monday, December 16, 2024 at 12:00 a.m. (PST)
to Tuesday, December 31, 2024 at 6:59 a.m. (PST)
Campaign Rewards
Purchase or gift three (3) Twitch subscriptions while watching any channel streaming FINAL FANTASY XIV Online and receive an item code via your Twitch notifications for the following combined rewards:
- Three (3) Twitch Subscriptions: Fifty (50) Aetheryte Tickets and the Snowstreamer Bell.
Use the bell to summon your very own Snowstreamer mount!
How to Participate
- Log in to your Twitch account (if necessary, first create a Twitch account for free at Twitch.tv).
- Visit any Twitch Partner or Affiliate channel streaming FINAL FANTASY XIV Online.
- While the channel is streaming FINAL FANTASY XIV Online, purchase or gift a cumulative of three (3) subscriptions of any tier to earn the reward. Prime subscriptions and subscriptions gifted anonymously will not count toward the campaign.
- The channel must also have the category set to “FINAL FANTASY XIV Online” to be eligible.
- Please note that the FINAL FANTASY XIV Online Twitch Support-A-Streamer campaign will begin on Monday, December 16, 2024 at 12:00 a.m. (PST) and run until Tuesday, December 31, 2024 at 6:59 a.m. (PST).
- Any subscriptions purchased or gifted outside of this date range will not count towards this campaign.
Please review the Frequently Asked Questions below for detailed specifications and answers to common questions.
Redeeming Your Item Code
- Log into the FINAL FANTASY XIV: Mog Station with your Square Enix account.
- Under “Registration Codes” select “Enter Item Code”, then follow the on-screen instructions to redeem your code.
- Please ensure you select the appropriate service account and character as the recipient of the items.
Item Code Details
- A service account for FINAL FANTASY XIV must be registered to your Square Enix account in order to use this item code. Item codes cannot be redeemed on a Free Trial account.
- Reward items will be distributed to a single character of your choice on a selected service account.
- Item codes can only be redeemed once.
- Please do not lose this item code, as a replacement code cannot be issued.
- The transfer or sale of this item code by any means is strictly prohibited.
- It may be possible to obtain this item via other means in the future.
- This item code does not expire. Notwithstanding the foregoing, Square Enix reserves the right to establish an expiration date for this item code by providing advance notice via appropriate channels.
Frequently Asked Questions
Can I participate in the campaign if I do not have an active FINAL FANTASY XIV subscription?
Any viewer with a Twitch account can participate in the campaign to receive an FFXIV item code. However, the item code can only be redeemed on an active FFXIV service account.
Can I participate in the campaign if I only have an FFXIV Free Trial account?
Yes. However, this item code cannot be redeemed on a Free Trial account. Item codes can only be redeemed on an account that has registered the full version of FINAL FANTASY XIV (Starter Edition/A Realm Reborn, Complete Edition, etc.).
Can I participate in the campaign if I do not have an FFXIV account or a Square Enix Members account?
Any viewer with a Twitch account can participate in the campaign to receive a FFXIV item code. However, the item code can only be redeemed on an active FFXIV service account. Square Enix Members accounts are not related to FFXIV and will not work for item redemption.
How do I purchase or gift a subscription on Twitch?
Users must first log into Twitch, using either a web browser or mobile device. Purchases may be made on either a web browser or mobile device. Detailed information on purchasing subscriptions can be found here, and information on purchasing gift subscriptions can be found here.
Subscriptions cannot be gifted anonymously if users wish to participate in the campaign.
How many subscriptions do I need to purchase or gift? Which Tier(s) are eligible for the campaign?
Users may purchase or gift any combination of Tier 1, Tier 2, and Tier 3 subscriptions. Users need to purchase three cumulative subscriptions of any tier, which can be three Tier 1 subscriptions, or any combination of tiers as long as it is three total purchases. The purchased subscriptions can be delivered all at once, or one at a time over the course of the campaign, across multiple participating channels, or done on a single channel.
Prime subs are excluded.
How do I confirm which channels are eligible for the campaign?
All Twitch Partners and Affiliates streaming FINAL FANTASY XIV Online on Twitch with the category set to “FINAL FANTASY XIV Online” are eligible.
Where can I find my campaign rewards once I've earned them?
The campaign reward code will be delivered to the user's Twitch notification inbox once they have been earned. The code will remain there until the user deletes the message and can be referred to at any time.
Can I purchase or gift subscriptions beyond three to get additional item codes?
You will only be able to receive the campaign reward code once per Twitch account.
I previously gifted subs on a participating channel. Does that count for the campaign?
No. Users must gift a Twitch subscription during the campaign period, and only while the broadcaster is streaming FFXIV. If the broadcaster is streaming a different title during this campaign, users will not earn progress towards the reward items.
I purchased subs on a participating channel but did not receive any codes. Who can I contact?
Please allow up to 24 hours for your code(s) to appear in your Twitch notifications box. After this period has elapsed, we ask that you contact Twitch Customer Support for any further enquiries: help.twitch.tv/s/contactsupport
Are there any restrictions on which regions are eligible to receive the campaign rewards?
There are no regional restrictions on participating in the Twitch campaign. However, please note that the campaign rewards cannot be redeemed on FINAL FANTASY XIV accounts for the Korean or Chinese versions.
Offers applicable to purchase of three recurring subscriptions or gift subscription(s) of any tier on eligible channels live streaming “FINAL FANTASY XIV Online” category. Offer not available where FINAL FANTASY XIV Online is not available for sale. Twitch reserves the right to modify or cancel this offer at any time. Offer is non-transferable, may not be resold, and may only be redeemed once per user. Offer will be invalid if you violate any of these terms. Subscriptions are subject to the Twitch Terms of Sale. Please visit help.twitch.tv for questions or support regarding receipt of reward redemption code. Please contact Square Enix for questions or support regarding the redemption of reward redemption code(s), as they are responsible for redemption of the offer. Offer only available from Monday, December 16, 2024 at 12:00 a.m. until Tuesday, December 31, 2024 at 6:59 a.m. (PST). Reward redemption codes can only be redeemed on the FINAL FANTASY XIV: Mog Station.
